Terms & Conditions

Mixed Ability classes

  • Classes must be booked in advance via Acuity Scheduling.

  • Payment is taken at the time of booking.

  • Bookings can be made up to 15 minutes before class starts.

  • Classes can be booked termly, individually or using a 10 class pass that is valid for 3 months.

  • If you are unable to attend a class you are booked onto, you may join in online instead or you may reschedule your booking to any other mixed ability class the same or following week as long as you request the reschedule at least 2 hours before the class you are booked onto starts.  Please contact Karen to arrange.

  • Termly class payments cannot be reduced or refunded if you miss or cannot make any classes.

Pregnancy Yoga

  • Classes must be booked in advance via Acuity Scheduling.

  • Payment is taken at the time of booking.

  • Bookings can be made up to 15 minutes before class starts.

  • Classes can be booked termly, individually or using a 10 class pass that is valid for 3 months.

  • If you are unable to attend a class you are booked onto, you may carry the class credit over to my Postnatal Mum and Baby Yoga Classes.  Please contact Karen to arrange.

  • Termly class payments cannot be reduced or refunded if you miss or cannot make any classes.

 

Postnatal Mum and Baby Yoga Classes

  • Classes must be booked in advance via Acuity Scheduling.

  • Payment is taken at the time of booking.

  • Bookings can be made up to 15 minutes before class starts.

  • Classes can be booked termly, individually or using a 10 class pass that is valid for 3 months.

  • If you are unable to attend a class you are booked onto, you may send a friend or bring a friend on another day.  Alternatively you can come to a mixed ability class in person or online.  Please contact Karen to arrange.

  • Termly class payments cannot be reduced or refunded if you miss or cannot make any classes.

 

Baby Massage Classes / Nurturing Baby Massage and 4th Trimester Support Course

  • A 6 week course must be booked in advance via Acuity Scheduling.

  • Payment is taken at the time of booking.

  • Bookings can be made up to 12 hours before the course starts.

  • Notice of 24 hours must be given if you need to cancel a class to gain a refund or reschedule to another class.

  • If cancelling less than 24 hours before the class it will be at my discretion as to whether a refund or other class can be offered.

  • Classes can be cancelled via the online booking system up to 24 hours before a class. After this time you will need to contact me with regards to a refund or another class.

 

Private One to One Yoga Classes

  • Classes must be booked in advance via Acuity Scheduling.

  • Payment is taken at the time of booking.

  • Bookings can be made up to 12 hours before the class starts.

  • Classes can be booked individually or using a 5 class pass that is valid for 8 weeks.

  • If you are unable to attend a class you are booked onto, you may join in online instead or you may reschedule your booking to any other mixed ability class the same or following week as long as you request the reschedule at least 2 hours before the class you are booked onto starts.  Please contact Karen to arrange.

 

On Demand Classes

  • On Demand gives students access to videos of the classes that they can watch online at any time. 

  • If students have any questions about the class content, they may send them via email.

  • Options are:

    • Level 1 for students booking termly – instant free access to weekly recorded classes when you sign up for the term.

    • Level 2 for students booking PAYG/10 class pass - £10 a month (When you purchase in person classes using the PAYG or 10 class pass option, you will receive a code to give you 50% off the On Demand option.)

    • Level 3 for students purchasing On Demand only - £20 a month for all content and email support only – no face to face contact)  You may sign up for a single month or for an ongoing recurring membership which requires a month’s notice to end.

  • All content is restricted viewing and is the property of Samanya Yoga Ltd and as such must not be shared.

 

Online Classes

  • Classes must be booked in advance via Acuity Scheduling.

  • Payment is taken at the time of booking.

  • Classes can be booked termly, individually or using a 10 class pass that is valid for 3 months.

  • Bookings can be made up to 15 minutes before class starts.

  • If you are unable to attend a class you are booked onto, you may reschedule your booking to another class as long as you request the reschedule at least 2 hours before the class you are booked onto starts.  Please contact Karen to arrange.

  • Termly class payments cannot be reduced or refunded if you miss or cannot make any classes

 

Medical Concerns

  • Yoga is a very gentle and safe form of exercise and is used frequently to treat mobility problems and injury. I will always aim to bear each client’s personal needs in mind when planning classes but it is the responsibility of the client to inform me at the start of class if they have any specific problems on the day. Equally the client must be responsible for their own body and if they feel joint pain or back/neck pain during any of the exercises please let me know immediately.

  • If you have are undergoing any form of medical treatment, please contact me so that we can discuss how I can best support you and what you would like to get from the classes.

  • All clients must sign a health waiver before starting these classes.

 

Health & Safety

  • Please make a note of emergency fire exits when you enter class.

  • All mobile phones must be turned off or on to silent for the duration of the class.

 

Complaints Procedure

  • In the event you are unhappy with any aspect of Samanya Yoga’s services, please contact Karen Wilson by email (samanyayoga@hotmail.co.uk) and clearly explain the problem and Karen will get back to you within 3 working days to resolve the issue.